Sustainable Change – Why It Matters?
Organizations that work through strategic business assessments and planning processes as well as voluntarily participating in peer-review accreditations or certifications create sustainable change. They have these answers: What is the purpose of the organization? Who are their integrated partners, resources and other spheres of influences? How to create a person-centered environment focused on employees and clients? What is needed to evolve to higher levels of performance? How to balance the strength of the organization with needs of the community?
By understanding the client’s goal we are able to customize appropriate resources within a specified budget to achieve measured results. Bottom Line Solution–improves organizational performance and enhances customer satisfaction.
Preparation of a self-evaluation report [SER] demonstrating congruency with accreditation standards. Support organizations in their readiness to achieve credential: site visits, process reviews, materials, governance policies for procedures for on-site evaluations.
Conduct a job task analysis, develop curriculum using subject matter experts and instructional designers, complete with high-stakes exams, implement pilot programs, course reviews and continuous improvement processes.
Clients are shown how to target wellness initiatives tied to the company health plan to encourage: appropriate use of high value services, self-care and preventive services; adoption of healthy lifestyles, e.g., smoking cessation or physical activity, pharmaceuticals and high performance providers who adhere to evidence-based treatment guidelines – NQCA, PCMH, HEDIS.
Develop business plans complete with budgets, program plans, special events, and marketing initiatives. Implement trainings in operation management for key personnel.
Strategic Assessment / Planning
For new or existing clients determine administration support/facility, innovative programming, market brand, partners/resources, and measure against evidence-based scorecards.