Managing Conflict (Online)

$2,495.00

Webinar | 90-mins | 100 Participants

Overview: Responding with appropriate conversation styles, or modes, is crucial to achieving desirable results. The Thomas-Kilmann Conflict Mode Instrument (TKI) will be used to introduce five [5] different conflict-handling modes, or styles, and the potential of each.

  • Comprehend how different conflict-handling modes, or styles, have potential advantages and disadvantages.
  • Apply five [5] conflict management modes to past conflictual situations. Discuss whether the styles chosen were optimal in resolving conflict.

Additional information

Target Audience

All personnel

Location

Online

Duration

90 Minutes

Max Participants

100 Participants