Overview: Learn specific expectations when delivering correspondence that adhere to the highest standards of professionalism. Whether writing a memorandum of information, action or drafting a letter it is critical that the author understands the drafted correspondence represents the signer.
- Learn the appropriate responsibilities, guidelines and formats for various correspondences.
- Formulate appropriate outlines for ensuring written correspondence is clear and succinct.
- Compose correspondence with appropriate use of writing styles, content discussions and references.